Références / Lecture Approfondie
Planification Statégique
Social Science in Humanitarian Action (2018). Risk Communication and Community Engagement Preparedness and Readiness Framework: Ebola Response in the Democratic Republic of Congo in North Kivu - Social Science in Humanitarian Action. Social Science in Humanitarian Action. Retrieved from https://www.socialscienceinaction.org/resources/risk-communication-community-engagement-preparedness-readiness-framework-ebola-response-democratic-republic-congo-north-kivu/
CDC (1 Apr. 2019.). CERC Manual | Crisis & Emergency Risk Communication (CERC). Emergency.cdc.gov. Retrieved from https://emergency.cdc.gov/cerc/manual/index.asp
WHO (3 May 2013.). WHO | Effective Media Communication during Public Health Emergencies. Who.int. Retrieved from https://www.who.int/csr/resources/publications/WHO_CDS_2005_31a/en/
John Hopkins University (2016). Identify a Set of SMART Communication Objectives – Emergency Communication Preparedness Implementation Kit. Sbccimplementationkits.org. Retrieved from https://sbccimplementationkits.org/sbcc-in-emergencies/identify-a-set-of-smart-communication-objectives/
Charo Munoz (n.d.). PAHO/WHO Health Emergencies - Guidelines for Developing Emergency Simulations and Drills | PAHO/WHO. Pan American Health Organization / World Health Organization. Retrieved from https://www.paho.org/disasters/index.php?option=com_content&view=article&id=1637:guidelines-for-developing-emergency-simulations-and-drills&Itemid=807&lang=en
OpenWHO (10 Mar. 2019). Risk communication essentials (English/Portuguese) . OpenWHO. Retrieved from https://openwho.org/courses/risk-communication
Iddrisu, Seidu (15 Sept. 2018.). And Ghana was scared: Media Representations of the Risk of an Ebola Outbreak in Ghana | Iddrisu | Online Journal of Public Health Informatics. Journals.uic.edu. Retrieved from https://journals.uic.edu/ojs/index.php/ojphi/article/view/9229
Shimizu, Yoshi (2019). WHO Surveillance. Who.int. Retrieved from https://www.who.int/westernpacific/emergencies/surveillance
WHO (16 Jun. 2015.). WHO reference documents. Who.int. Retrieved from https://www.who.int/risk-communication/simulation-exercises/reference-documents/en/
South-East Asia Regional Office (29 Nov. 2012.). A guide for conducting table-top exercises for national influenza pandemic preparedness. South-East Asia Regional Office. Retrieved from http://www.searo.who.int/emerging_diseases/documents/SEA_CD_156/en/
Spitfire Strategies (2019). Smart Chart - Your Blueprint for Strategic Communications Success. Smartchart.org. Retrieved from https://smartchart.org/
Elizabeth Corey (27 Sept. 2017.). Formative research: What, why, and how - Elizabeth Corey. Gfmer.ch. Retrieved from https://www.gfmer.ch/SRH-Course-2010/Geneva-Workshop/Formative-research-Corey-2011.htm
The Compass (2013). How to Develop a Channel Mix Plan | The Compass for SBC. Thecompassforsbc.org. Retrieved from https://www.thecompassforsbc.org/how-to-guides/how-develop-channel-mix-plan
Photographie (Ne sont pas directement inclus dans les références du matériel)
Image par Jeremy Yap sur Unsplash: https://unsplash.com/@jeremyyappy
Image par Engin Akyurt de Pixabay: https://pixabay.com/users/engin_akyurt-3656355
Image par T. Chick McClure sur Unsplash: https://unsplash.com/@tchickmcclure
Image par Seth Doyle sur Unsplash: https://unsplash.com/@sethdoylee
Image by Fancycrave sur Unsplash: https://unsplash.com/@fancycrave
Réseaux Sociaux
FEMA (25 Jul. 2018.). IS-0042: Social Media in Emergency Management - Social Media in Emergency Management. Emilms.fema.gov. Retrieved from https://emilms.fema.gov/is0042/curriculum/1.html
Gini Dietrich (4 Jan. 2018.). PR Pros Must Embrace the PESO Model. Spin Sucks. Retrieved from https://spinsucks.com/communication/pr-pros-must-embrace-the-peso-model/
Public Data Lab (2 May 2019.). A Field Guide to “Fake News” and Other Information Disorders. Fakenews.publicdatalab.org. Retrieved from http://fakenews.publicdatalab.org/
Schläger, Felix (3 Jul. 2018.). Life on the Moon! (or how the first fake news in history spread). Medium. Retrieved from https://medium.com/trudia/life-on-the-moon-first-fake-news-ever-66d39d9a1b84
DataReportal – Global Digital Insights (n.d.). DataReportal – Global Digital Insights. DataReportal – Global Digital Insights. Retrieved from https://datareportal.com/search
Bruce R. Lindsay (2011), “Social Media and Disasters: Current Uses, Future Options, and Policy Considerations” Retrieved from https://www.fas.org/sgp/crs/homesec/R41987.pdf
Wendling, C., J. Radisch and S. Jacobzone (2013), “The Use of Social Media in Risk and Crisis Communication”, OECD. Retrieved from: http://www.oecd-ilibrary.org/docserver/download/5k3v01fskp9s.pdf?expires=1420656597&id=id&accname=guest&checksum=4278541CB6DCE7679066D33058FE4621
Samien (8 Oct. 2018.). FEMA IS-42: Social Media in Emergency Management Course Summary - FEMA Test Answers. FEMA Test Answers. Retrieved from https://www.fematestanswers.com/fema-is-42-social-media-in-emergency-management-course-summary/
Steers, Robert (n.d.). The Psychology of Content Funnels: Psychological Hacks to Take Clients from Awareness to Action. Blog.hellostepchange.com. Retrieved from https://blog.hellostepchange.com/blog/the-psychology-of-content-funnels-psychological-hacks-to-take-clients-from-awareness-to-action
Outils utilisés/discutés:
Talkwater: https://www.talkwalker.com/free-social-media-monitoring-analytics-tools
Social Insider: https://www.socialinsider.io
StoryChief: https://storychief.io
Hootsuite: https://hootsuite.com
Lumen5: https://lumen5.com
List of Social Media Tools (always up to date): https://docs.google.com/spreadsheets/d/1uhsygniu7BOYnQB30hxTzZIvdK3V6_FAcL8qtpmqui4/edit#gid=0
Coda: https://coda.io/d/Copy-of-Editorial-Social-Media-Calendar_d8UA-lcfd-c/Table-Format_suWdb#_lu9HC
Inoreader: https://www.inoreader.com
Audio Hijack: https://rogueamoeba.com/audiohijack
Glideapps: https://www.glideapps.com
AMEC Interactive Framework: https://amecorg.com/amecframework/framework/interactive-framework
Relations avec les médias
ASSET (11 Jun. 2015.). Seven steps to effective media communication during public health emergencies. ASSET. Retrieved from http://www.asset-scienceinsociety.eu/pages/seven-steps-effective-media-communication-during-public-health-emergencies
Goldstein, (11 May 2016.). 8 Body Language Recommendations for Broadcast Interviews. PR News. Retrieved from https://www.prnewsonline.com/8-media-training-tips
Cutting Edge PR Insights (2 Mar. 2017.). How to create compelling key messages | Cutting Edge PR Insights. Retrieved from https://cuttingedgepr.com/free-articles/core-pr-skills/create-compelling-key-messages/